We all know what happens when you complain about the product or service an airline offers: You receive a personalized email from a customer service representative at the airline, who throws miles, money — and, most annoyingly, excuses — at you.
Unfortunately, no matter how many free flights or first-class upgrades you get, the problems that causes you to complain in the first place are likely still present.
BadAirline was created for a simple reason: To provide a permanent, public portal where passengers can candidly voice complaints against airlines, and where members of the traveling public can come for objective opinions about airlines they’re considering flying.
How Does BadAirline Work?
BadAirline has three primary features: BadAirline Report Cards; BadAirline Airline News; and BadAirline Social Sharing.
The most interactive and exciting of these features are the BadAirline Report Cards. These pages, which exist for most of the world’s major airlines, not only contain customer service contact information for airlines, but also candid commentary on airline products and services from passengers just like you. The best part about BadAirline Report Cards is that you can contribute your own unique take. Be as candid as you want.
We also keep an eye on large news stories concerning airline service and customer experience, which is the purpose of BadAirline Airline News. Updated several times per day, the BadAirline Airline News blog highlights airlines that are so bad even the major media can’t deny their suckitude.
And that’s where BadAirline Social Sharing comes in. Whether you want to share an airline report card with your friends and family, or inform someone who’s about to travel on a certain airline about a recent news story concerning that airline’s service, use the BadAirline Social Sharing bar along the side of a post or page to provide your take.
Who is BadAirline?
Operating under the umbrella of SchradR Media, BadAirline was founded by online media mogul Robert Schrader, following a series of ultimately hopeless email exchanges with a customer service representative from United Airlines. Have a BadAirline service story you think deserves an entire blog post? Send us an email and let us know about it — we’re always accepting contributions!
Is BadAirline accepting advertisers?
BadAirline is indeed accepting advertisers! Advertising on BadAirline is a great way to grow any travel-related brand. Learn more here.